Refund & Return Policy – Dreamsgoods.store

Last Updated: May 17, 2026

At Dreamsgoods.store, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund and return policy below.

Return Eligibility

You may request a return or replacement if:

• You received a damaged product
• You received the wrong item
• The product is defective
• The item is missing parts

Return Conditions

To be eligible for a return:

• The request must be made within 7 days of delivery
• The item must be unused and in original packaging
• Proof of purchase is required
• Product images/video may be required for verification

Non-Returnable Items

We do not accept returns for:

• Used products
• Products damaged by misuse
• Personal care items
• Customized products
• Clearance or final sale items

Refund Process

Once your return is approved and inspected:

• Refunds are processed within 5–10 business days
• Refunds will be credited to the original payment method
• COD refunds may be processed via bank transfer or UPI

Cancellation Policy

Orders can only be cancelled before shipment.

Contact Support

For return or refund requests, contact:

Email: support@dreamsgoods.store